CORE (Case Management, Outreach, Referral, and Education)
About This Program
Target Population: Families and children (ages 0-19 years) in transition, such as those who are living in homeless shelters, temporary or doubled-up housing situations, or in foster care situations; the caregivers may be related or not, young or old
For children/adolescents ages: 0 – 19
For parents/caregivers of children ages: 0 – 19
The CORE program targets families with children (ages 0-19 years) in transition such as those who are living in homeless shelters, temporary or doubled-up housing situations, or in foster care situations. The purpose is to improve the stability and well-being for children and families by providing a wide range of wrap-around services to improve conditions that place children and families living in transition at-risk for health, social, psychological, and safety concerns. The CORE program helps families with: coordination of medical care for their children; identification of resources that will facilitate family function and stability including counseling; support with recovery from substance abuse; and referral and assistance with completing housing applications.
The program representative did not provide information about the program’s goals.
The essential components of CORE (Case Management, Outreach, Referral, Education) include:
- Provides a wide range of mental health and case management services to families in transition
- Focuses on finding a solution to the client’s problems
- Embraces elements from several philosophies including social justice, cultural responsiveness, family preservation, and public health
- Provides wrap-around services that are informed by the disciplines of mental health, social service, and psychology
- At least one child, age birth to 19, in the family
- Family in transition; defined as living in temporary accommodations including homeless shelters, transitional housing, in doubled-up circumstances where one family lives with another due to the inability to pay for their own place, or foster care or group homes
- Services offered:
- Parenting Assistance
- Life Skills (e.g., money management)
- School Interventions
- Relapse Prevention
- Referral to Ongoing Services
- Family Communication Building
- Housing Information & Referral
- Self-Management of Attitudes and Behavior
- Safety Planning
- Concrete and Advocacy Services
CORE (Case Management, Outreach, Referral, and Education) directly provides services to children/adolescents and addresses the following:
- Behavioral concerns and past trauma from impoverished environments or instability, including placement into foster care
CORE (Case Management, Outreach, Referral, and Education) directly provides services to parents/caregivers and addresses the following:
- Depression and different levels of recovery from substance abuse problems
Frequency of client contact may range from three times per week to one time a month. Some contacts may be only 15 minutes long to provide a referral or obtain some basic information; other contacts may be three hours long.
Very individualized services are provided so program duration varies based on family need.
This program is typically conducted in a(n):
- Birth Family Home
- Community Agency
- Foster/Kinship Care
- Outpatient Clinic
This program does not include a homework component.
Resources Needed to Run Program
The typical resources for implementing the program are:
- One or two play-therapy rooms onsite
- Staff of Master's level social worker and doctorally prepared psychologists averaging more than five years of experience with underserved families
- Access to offsite locations
Education and Training
Prerequisite/Minimum Provider Qualifications
- Therapists: Master's or doctorate level with experience working with underserved families.
- Supervisors: Licensed social worker or psychologist.
Education and Training Resources
There is not a manual that describes how to implement this program ; but there is training available for this program.
- Cheryl Zlotnick, RN, DrPH
phone: (510) 428-3783
- Lisa Berndt, LCSW
phone: (510) 428-3783(510) 428-3783
Training is obtained:
Number of days/hours:
Relevant Published, Peer-Reviewed Research
This program has been reviewed and it was determined that this program lacks the type of published, peer-reviewed research that meets the CEBC criteria for a scientific rating of 1 – 5. Therefore, the program has been given the classification of "NR - Not able to be Rated." It was reviewed because it was identified by the topic expert as a program being used in the field, or it is being marketed and/or used in California with children receiving services from child welfare or related systems and their parents/caregivers. Some programs that are not rated may have published, peer-reviewed research that does not meet the above stated criteria or may have eligible studies that have not yet been published in the peer-reviewed literature. For more information on the "NR - Not able to be Rated" classification, please see the Scientific Rating Scale.
Currently, there are no published, peer-reviewed research studies for CORE (Case Management, Outreach, Referral, and Education).
Zlotnick, C., Robertson, M. J., & Wright, M. (1999). The impact of childhood foster care and other out-of-home placement on homeless women and their children. Child Abuse and Neglect, 23(11),1057-68.
Zlotnick, C., Hilton, N., & Ricketson, C. (1999). The impact of case management on the immunization status of a high risk pediatric population. Oakland, CA: CVC-Children's Hospital Oakland.
- Cheryl Zlotnick, RN, DrPH
- Agency/Affiliation: Center for the Vulnerable Child (CVC), Children's Hospital & Research Center, Oakland
- Website: www.childrenshospitaloakland.org/healthcare/depts/cvc.asp
- Email: firstname.lastname@example.org
- Phone: (510) 428-3783
- Fax: (510) 601-3913
Date Research Evidence Last Reviewed by CEBC: March 2014
Date Program Content Last Reviewed by Program Staff: August 2007
Date Program Originally Loaded onto CEBC: August 2007