The information in this program outline is provided by the program representative and edited by the CEBC staff. The Nonviolent Crisis Intervention® Training Program has been reviewed by the CEBC in the area of: Behavioral Management for Adolescents in Child Welfare, but lacks the necessary research evidence to be given a Scientific Rating.

• Types of Maltreatment: Does not target any specific kind of maltreatment
• Target Population: Staff working in child welfare settings as well as other human services settings.

The Nonviolent Crisis Intervention^® training program is a behavior management system for organizations committed to providing care and services in a respectful, safe environment. The training offers a foundation to structure prevention and intervention approaches based on a philosophy of providing the best possible Care, Welfare, Safety, and Security^SM for staff and those they are responsible for, even during crisis situations. Strategies taught in the program provide staff members and/or staff teams with a framework for decision making and problem solving to prevent, de-escalate, and safely respond to disruptive or assaultive behavior. The program philosophy to promote the best Care, Welfare, Safety, and Security^SM expands throughout the continuum of interventions necessary when working towards reduction or elimination of restraint use. The program addresses the serious issue of physical intervention through careful assessment of risks and an evaluation of what may constitute a last resort.

The primary goals of the program are to:

• Teach staff members how to defuse challenging and disruptive behavior before an incident escalates to a crisis situation.
• Reduce the risk of injury to staff and those served by decreasing the number of physical interventions.
• Improve communication among staff by establishing a common language.
• Increase staff confidence to intervene both verbally and physically.
• Alleviate the staff’s stress and anxiety associated with confusion or uncertainty in crisis moments.
• Help staff feel safer at work.
• Minimize the risk of potential liability.
• Improve staff retention by providing the skills necessary to manage difficult situations.
• Help an organization comply with legislative mandates and regulatory/accreditation guidelines.
• Create and maintain a safe, caring, and respectful environment for staff and those served.
• Help an organization demonstrate its commitment and contribution to a safer community.