The Coaching Toolkit for Child Welfare Practitioners

Scientific Rating:
Not able to be Rated
See scale of 1-5
Child Welfare System Relevance Level:
See descriptions of 3 levels

About This Program

The information in this program outline is provided by the program representative and edited by the CEBC staff. The Coaching Toolkit for Child Welfare Practitioners has been reviewed by the CEBC in the area of: Child Welfare Workforce Development and Support Programs, but lacks the necessary research evidence to be given a Scientific Rating.

Target Population: Child welfare professionals who are interested in issues pertaining to workforce development

Brief Description

The Coaching Toolkit for Child Welfare Practitioners is intended to provide human service professionals with information regarding the implementation of a coaching program in their agency. The Toolkit is designed to provide information regarding the value of coaching, a model for the integration of coaching in terms of implementation science, and a great deal of information about what coaching is and how to coach.

Coaching is defined as the process by which the coach creates structured, focused interaction and uses appropriate strategies, tools, and techniques to promote desirable and sustainable change for the benefit of the learner, in turn aiming to make a positive impact on the organization.

Program Goals:

The goals of The Coaching Toolkit for Child Welfare Practitioners are to:

  • Increase knowledge and capacity to implement a coaching protocol or model in child welfare/human service agencies
  • Improve child and family outcomes for those involved in the child welfare system
  • Increase the skills and abilities of social workers and child welfare systems

Essential Components

The essential components of The Coaching Toolkit for Child Welfare Practitioners include:

  • Provides information on the following topics
    • The Value of Coaching
    • Framework and Foundation
    • Skills of the Coach
    • Coaching Approaches
    • Coaching Models
    • Implementation
    • Readiness
    • The Coach
    • Continuous Quality Improvement
    • Considerations of Coaching
  • The goals of the Coaching Toolkit Institute:
    • Provide an overview of the skills and behaviors of effective coaching
    • Articulate the benefits of using a consistent and effective coaching model
    • Enhance integration of skills, behaviors and knowledge into a comprehensive coaching program for participants
    • Provide opportunities for participants to practice serving in the roles of coach and learner
  • The ultimate goal for those coaching in child welfare are to provide learning opportunities and an environment in which the learner can take intentional steps to improve their practice; ultimately improving outcomes for children and families. The Coaching Toolkit describes a skills-based coaching model with discrete steps that allow for this improvement in practice to occur.

Delivery Settings

This program is typically conducted in a(n):

  • Community Agency
  • Department of Social Services


This program does not include a homework component.


The Coaching Toolkit for Child Welfare Practitioners does not have materials available in a language other than English.

Resources Needed to Run Program

The typical resources for implementing the program are:

No resources necessary

Minimum Provider Qualifications

Coaches are typically either seasoned workers, supervisors, or other leaders in the agency or are well trained in adult learning. Any educational requirement is the same as what the agency requires for their position.

Education and Training Resources

There is a manual that describes how to implement this program, and there is training available for this program.

Training Contact:
Training is obtained:

Training can be provided to individual agencies or jurisdictions

Number of days/hours:

Coaching training is typically two full days.

Relevant Published, Peer-Reviewed Research

This program has been reviewed and it was determined that this program lacks the type of published, peer-reviewed research that meets the CEBC criteria for a scientific rating of 1 – 5. Therefore, the program has been given the classification of "NR - Not able to be Rated." It was reviewed because it was identified by the topic expert as a program being used in the field, or it is being marketed and/or used in California with children receiving services from child welfare or related systems and their parents/caregivers. Some programs that are not rated may have published, peer-reviewed research that does not meet the above stated criteria or may have eligible studies that have not yet been published in the peer-reviewed literature. For more information on the "NR - Not able to be Rated" classification, please see the Scientific Rating Scale.

Child Welfare Outcomes: Not Specified

Currently, there are no published, peer-reviewed research studies for The Coaching Toolkit for Child Welfare Practitioners.


Hafer, N., & Brooks, S. (2013). The child welfare coaching framework. Training and Development in Human Services, 7, 72-87.

Hafer, N., & Brooks, S. (2013). Identifying promising coaching models for child welfare settings. Training and Development in Human Services, 7, 88-103.

Contact Information

Name: Nancy Hafer, MS
Agency/Affiliation: UC Davis Northern Training Academy
Phone: (530) 220-0432

Date Research Evidence Last Reviewed by CEBC: July 2017

Date Program Content Last Reviewed by Program Staff: July 2017

Date Program Originally Loaded onto CEBC: September 2017