The Mandt System®

The information in this program outline is provided by the program representative and edited by the CEBC staff. This program has been reviewed by the CEBC in the following Topic Areas:

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About This Program

Target Population: Child welfare organizations and other human service programs concerned with the physical, psychological, and emotional safety of service recipients and service users

Brief Description

The Mandt System® is a relationally based program that uses a continuous learning and development approach to prevent, de-escalate, and if necessary, intervene in behavioral interactions that could become aggressive. The context of all behavior is relational. In human service settings, services are provided and received in the context of staff-to-staff relationships. When these relationships are characterized by words such as dignity, respect, trust, fairness, and integrity, the children, adolescents and adults will feel safer and their behavior will in turn reflect that safety. When service recipients can say that “In this place, and with these people, I feel safe™” they will hopefully be able to heal from the traumatic experiences many children and adolescents in service settings have experienced. The staff-to-staff and the staff-to-service-recipient relationships form the basis upon which children and adolescents will learn how to build and maintain healthy relationships. Children and adolescents will tend do what the staff do, not what they say to do, when relating to each other. The Mandt System® also believes that training is more effectively adopted by an organization if the leadership is informed and encouraged to support it. The Mandt System® provides a Letter to Administrators which highlights the importance of leadership and illustrates the key steps leaders can take to reduce the use of seclusion and restraint.

Family therapists have said that to be really good parents, adults must be really good partners. Children feel safe when their parents feel safe with each other. The Mandt System® has a version of the nonphysical aspects of the program specifically written for families. This empowers the certified trainers to not only teach the staff, but the families of children and adolescents as well, the skills needed to maintain the safety of all people. The Mandt System® also meets the ‘Character Counts’ provisions in educational settings, and has been taught to students as young as 9 years old.

Program Goals:

The primary goals of The Mandt System® are:

  • Build healthy workplace relationships between the staff of the organization to create a culture of safety
  • Build healthy relationships between the staff and the service recipients and their families to build upon the culture of safety
  • Increase the physical, psychological, and emotional safety of all people

Contact Information

Simon Kemp
Agency/Affiliation: The Mandt System
Phone: (800) 810-0755

Date Research Evidence Last Reviewed by CEBC: April 2015

Date Program Content Last Reviewed by Program Staff: July 2015

Date Program Originally Loaded onto CEBC: January 2011