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The Mandt System®

Scientific Rating:
Not able to be Rated
See scale of 1-5
Child Welfare System Relevance Level:
See descriptions of 3 levels

About This Program

The information in this program outline is provided by the program representative and edited by the CEBC staff. The Mandt System® has been reviewed by the CEBC in the area of: Behavioral Management Programs for Adolescents in Child Welfare, but lacks the necessary research evidence to be given a Scientific Rating.

Target Population: Organizations and their staff that need to prevent, de-escalate, and/or intervene in potentially aggressive situations internally and with service recipients

Brief Description

The Mandt System® is a program that teaches staff how to incorporate the components that form the context in which all human services are provided and received.

The Mandt System® uses a Train-the-Trainer model to provide organizations with the tools to increase the emotional, psychological, and physical safety of service recipients and service users. In addition to helping in a treatment center, school or other such environment, The Mandt System® has a version of the non-physical aspects of the program specifically written for families. This empowers the certified trainers to not only teach the staff, but the families as well, how to best support children and adolescents when they are in their home settings instead of in schools, preschools, treatment centers, and other programs. The Mandt System® can be taught to students, and has been taught to students as young as 9 years old.

Program Goals:

The overall goals of The Mandt System® are:

  • Build healthy workplace relationships -
    • Between the staff of the organization to address horizontal violence
    • Between the staff and the service recipients and their families to address vertical violence (violence between service recipients towards each other and/or staff)

Essential Components

The essential components of The Mandt System® include:

  • Relational Chapters that are required to be taught prior to teaching any other chapters:
    • Chapter 1, Building Healthy Relationships, teaches what the components of healthy relationships are and how they can be built and maintained.
    • Chapter 2, Building Healthy Communication Skills, includes information on how communication is needed to build healthy relationships and how to de-escalate potentially aggressive situations.
    • Chapter 3, Building Healthy Conflict Resolution Skills, combines the concepts of healthy relationships and healthy communication to do more than anger management. By learning to work cooperatively, children and adults can resolve conflicts in ways that meet each others’ needs and improve the relationship.
  • The Conceptual Chapters provide information in specific areas that increase the emotional, psychological, and physical safety of all people:
    • Chapter 4, Trauma-Informed Services, provides a sub-clinical foundation empowering people to be aware of the effects of abuse and neglect, and how to respond in ways that minimize the potential for re-traumatization.
    • Chapter 5, Positive Behavior Support, provides an overview of what positive behavior support is and how to implement behavior change strategies in non-coercive ways.
    • Chapter 6, Liability and Legal Issues, provides a framework to understand the potential legal issues facing paid providers of services when faced with potentially aggressive situations.
    • Chapter 7, Medical Risks of Restraint, provides information on the medical risks of physical restraint and how to minimize those risks.
  • The Technical Chapters provide specific physical skills to provide safety for caregivers and people to whom they provide care. Each of the physical skills has an ergonomic assessment that describes how the skills provide safety for all people. The Mandt System® does not teach any floor restraints.

Child/Adolescent Services

The Mandt System® does not directly provide services to children/adolescents.

Parent/Caregiver Services

The Mandt System® does not directly provide services to parents.

Delivery Settings

This program is typically conducted in a(n):

  • Community Agency
  • Foster/Kinship Care
  • Hospital
  • Outpatient Clinic
  • Residential Care Facility
  • School


This program does not include a homework component.


The Mandt System® does not have materials available in a language other than English.

Resources Needed to Run Program

The typical resources for implementing the program are:

For the Train-the-Trainer aspect of the program:

  • A Computer
  • Projector
  • Training space of at least 1,000 square feet

For performing the skills taught in trainings:

  • No resources are neededNo resources are needed.

Minimum Provider Qualifications

The minimum qualifications are set by the organization's program.

Education and Training Resources

There is a manual that describes how to implement this program, and there is training available for this program.

Training Contact:
Training is obtained:

Training can be provided on-site or regionally. A minimum of 12 trainers is required to provide the train-the-trainer program.

Number of days/hours:

The length of time will depend on the length of the program in which participants wish to be certified:

  • Relational (non-physical) – 2 days
  • Relational and Conceptual (includes Trauma-Informed Services, Positive Behavior Support, Liability and Legal Issues and Medical Risks of Restraint) – 3 days
  • Relational, Conceptual, and Technical (includes physical restraints) – 5 days
Additional Resources:

There currently are additional qualified resources for training:

  • Jay Nolan Center
    Los Angeles, California
  • Learning Services Corporation
    Escondido, California
  • California Community Opportunities
    Campbell, California
  • Family Life Center
    Petaluma, California

Relevant Published, Peer-Reviewed Research

This program has been reviewed and it was determined that this program lacks the type of published, peer-reviewed research that meets the CEBC criteria for a scientific rating of 1 – 5. Therefore, the program has been given the classification of "NR - Not able to be Rated." It was reviewed because it was identified by the topic expert as a program being used in the field, or it is being marketed and/or used in California with children receiving services from child welfare or related systems and their parents/caregivers. Some programs that are not rated may have published, peer-reviewed research that does not meet the above stated criteria or may have eligible studies that have not yet been published in the peer-reviewed literature. For more information on the "NR - Not able to be Rated" classification, please see the Scientific Rating Scale.

Child Welfare Outcomes: Not Specified

Currently, there are no published, peer-reviewed research studies for The Mandt System®.


No reference materials are currently available for The Mandt System®.

Contact Information

Name: Simon Kemp
Agency/Affiliation: The Mandt System
Website: www.mandtsystem.com
Phone: (800) 810-0755

Date Research Evidence Last Reviewed by CEBC: April 2015

Date Program Content Last Reviewed by Program Staff: January 2011

Date Program Originally Loaded onto CEBC: January 2011