The Coaching Toolkit for Child Welfare Practitioners

About This Program

Target Population: Child welfare professionals who are interested in issues pertaining to workforce development

Program Overview

The Coaching Toolkit for Child Welfare Practitioners is intended to provide human service professionals with information regarding the implementation of a coaching program in their agency. The Toolkit is designed to provide information regarding the value of coaching, a model for the integration of coaching in terms of implementation science, and a great deal of information about what coaching is and how to coach.

Coaching is defined as the process by which the coach creates structured, focused interaction and uses appropriate strategies, tools, and techniques to promote desirable and sustainable change for the benefit of the learner, in turn aiming to make a positive impact on the organization.

Program Goals

The goals of The Coaching Toolkit for Child Welfare Practitioners are to:

  • Increase knowledge and capacity to implement a coaching protocol or model in child welfare/human service agencies
  • Improve child and family outcomes for those involved in the child welfare system
  • Increase the skills and abilities of social workers and child welfare systems

Logic Model

The program representative did not provide information about a Logic Model for The Coaching Toolkit for Child Welfare Practitioners.

Essential Components

The essential components of The Coaching Toolkit for Child Welfare Practitioners include:

  • Provides information on the following topics
    • The Value of Coaching
    • Framework and Foundation
    • Skills of the Coach
    • Coaching Approaches
    • Coaching Models
    • Implementation
    • Readiness
    • The Coach
    • Continuous Quality Improvement
    • Considerations of Coaching
  • The goals of the Coaching Toolkit Institute:
    • Provide an overview of the skills and behaviors of effective coaching
    • Articulate the benefits of using a consistent and effective coaching model
    • Enhance integration of skills, behaviors and knowledge into a comprehensive coaching program for participants
    • Provide opportunities for participants to practice serving in the roles of coach and learner
  • The ultimate goal for those coaching in child welfare are to provide learning opportunities and an environment in which the learner can take intentional steps to improve their practice; ultimately improving outcomes for children and families. The Coaching Toolkit describes a skills-based coaching model with discrete steps that allow for this improvement in practice to occur.

Program Delivery

Recommended Intensity:

If coaching is facilitated by someone other than the supervisor of the learner it should average one to two times per month. If coaching is facilitated by the supervisor, as a form of “coaching-based supervision” then it may occur daily.

Recommended Duration:

Once coaching is implemented at the agency, it is meant to stay though the people being coached may change based on who is learning a new program at the time.

Delivery Settings

This program is typically conducted in a(n):

  • Community-based Agency / Organization / Provider
  • Public Child Welfare Agency (Dept. of Social Services, etc.)


This program does not include a homework component.

Resources Needed to Run Program

The typical resources for implementing the program are:

No resources necessary

Manuals and Training

Prerequisite/Minimum Provider Qualifications

Coaches are typically either seasoned workers, supervisors, or other leaders in the agency or are well trained in adult learning. Any educational requirement is the same as what the agency requires for their position.

Manual Information

There is a manual that describes how to deliver this program.

Training Information

There is training available for this program.

Training Contact:
Training Type/Location:

Training can be provided to individual agencies or jurisdictions

Number of days/hours:

Coaching training is typically two full days.

Relevant Published, Peer-Reviewed Research

Currently, there are no published, peer-reviewed research studies for The Coaching Toolkit for Child Welfare Practitioners.

Additional References

Hafer, N., & Brooks, S. (2013). The child welfare coaching framework. Training and Development in Human Services, 7, 72-87.

Hafer, N., & Brooks, S. (2013). Identifying promising coaching models for child welfare settings. Training and Development in Human Services, 7, 88-103.

Contact Information

Nancy Hafer, MS
Agency/Affiliation: UC Davis Northern Training Academy
Phone: (530) 220-0432

Date Research Evidence Last Reviewed by CEBC: July 2017

Date Program Content Last Reviewed by Program Staff: July 2017

Date Program Originally Loaded onto CEBC: September 2017